Frequently asked questions
Demo content: these answers show what an FAQ page looks like on a Reserhub storefront.
Buying tickets
How do I buy a ticket?
Choose your origin, destination and date in the search on the home page, then follow the payment steps.
¿Puedo pagar en efectivo?
Sí, el pago en efectivo está disponible en los puntos autorizados que se muestran al finalizar tu compra.
Cambios y cancelaciones
Can I change my ticket?
Schedule changes are available up to one hour before departure, from the link in your ticket.
Luggage
How much luggage can I bring?
- One checked bag of up to 25 kg per adult ticket.
- One carry-on item of up to 4.5 kg (backpack, bag or briefcase).
Other questions
¿Necesito imprimir mi boleto?
No, basta con mostrar el boleto en tu teléfono al abordar.
What time should I arrive at the terminal?
- We recommend arriving at least 25 minutes before your departure.
- Keep your ticket and an ID handy during boarding.